Customer Testimonials

It’s our mission to treat all of our customers like family…and it shows! Here are some of the kind words and stellar feedback Tidewater Pharmacy has received from our valued customers over the years.

Daniel Schnauthiel

19:33 18 Mar 24

These guys and gals are great. Make the CVS Walgreens and Walmarts feel like communist pharmacies in comparison.

Brittany Gooding

17:12 05 Mar 24

At Tidewater, I am more than “just a number” and because of that, I know I get excellent service and compassion. In addition to getting my medications filled, Chad and the other pharmacists always ask how I am doing and care about my wellbeing. I am so grateful for their care and help!

Ray Driggers

21:24 29 Feb 24

Doctor had them make up a compound for use after surgery. They did great but make sure you keep up with them to make sure you get what you need because them and doctor's office sometimes will not talk to each other.

Busines For-Pages

15:54 18 Jan 24

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Sean SP Page

23:37 16 Jan 24

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Stephanie Shuler

21:38 28 Dec 23

This Pharmacy, and Crew, by far exceed any expectations I could ever even ask for. I live outside of Mt. Pleasant, so I need mail order. My Physician in my area partners with Tidewater, that's how I became a customer. WHAT A PURE BLESSING! I have never had such EASE and EFFICIENCY from ANY Pharmacy EVER!! I thank them so much every time. I usually speak with Sheryl, and I couldn't ask for anyone more pleasant & easy to deal with. I can't say enough how wonderful Tidewater is, and considering having other scripts transferred from my area to there due to the ease of refilling, ability to use their mail order, efficient & friendly communication, amazing products, equaling superior peace of mind on my end! Thank you so much Tidewater!

Tracy MacKellar

00:25 08 Dec 23

I am responding to Mary Darlington's "Negative Review". What she fails to explain is that prior to walking into the Pharmacy, she was in the parking lot flipping people the Birdie in front of small children (I witnessed the whole thing). The Owner only expressed his displeasure for your behavior in front of the children. I would expect that if you were so concerned for your child's health and wellbeing that you would set a better example in front of children. It sounds very much to me that you are just another entitled Mount Pleasant Mom who didn't get her way. Publix sounds like a better place for you anyway.

Ida Fressilli

17:46 25 Nov 23

The staff is amazing. Great about answering your questions. Patience of Job. Friendly. Plus a nice selection of gifts.

Sean Lowery

16:32 14 Nov 23

Best Pharmacy!!

Dana Burgan

15:07 28 Jul 23

Tidewater Pharmacy is a working mother's dream. Not only is the staff professional and friendly, but the delivery service is a game changer. We've been using Tidewater for several years, and I've yet to have anything but a Five-Star interactions with them. It is nice to be treated as a respected client not a number in the line.

Glenn Cuba

15:02 27 May 23

Everyone I have had the privilege of speaking with at Tidewater has been pleasant, friendly and professional. Cheryl and others have gone above and beyond with their passion for the best customer service that I have seen in many years. I wish I could give them a raise.THANK YOU!!!

Christina Chase

22:34 20 Feb 23

Reviewing the amazing folks at this pharmacy because they have really gone the extra mile to help our family during particular rough times during flu season, AND BEYOND. I have interacted with pretty much every single staff member and they are all so wonderful. Cheryl, Heidi, Don, Valerie, Chad, Mariella, Wanda, I know I’m forgetting someone. Such a phenomenal staff with great hearts and a genuine dedication to this community. Selfishly want them all to myself but everyone really needs to know about this pharmacy. Love, the Chase family

Cathleen Thomas

03:31 07 Feb 23

Places like this make me want to support small & local forever! Tidewater is exactly the kind of place I am looking for when it comes to any of my needs in the local area. It has a warm, welcoming staff, that is always courteous to everyone. They have a compounding lab to get you whatever you need to stay above the wellness line, plus many, many homeopathic and nutritional supplements, along with all of your common OTC meds. Their store also carries medical equipment like walkers, canes, scooters & crutches, they also have a really cute selection of "sundry" items, and island decor.Locally-owned stores offer a hometown touch and take the time to take care of each customer. While I had never had a prescription filled there before, I arrived with insurance information in hand, as bigger brands usually don't take the time to check on customers' insurance policies. Tidewater had taken the time to transfer my insurance information from my regular pharmacy and it took just minutes to check out. Thank you, Tidewater, for representing Southern hospitality at its finest!

Jeanne Everett

15:01 26 Jan 23

The best of the best! We loved using them for a year with our fur baby! They sure did treat us professionally, kind, warm and worked with us to best take care of our fur baby so he could have alll his meds refilled and in a timely manner. Once even, we had to do a quick refill before a wedding trip out of town, and they worked with us to be able to give the medicine to our family member who was watching him. Just wonderful people! Highly recommend them to everyone all the time! Thank you!

Abbie Turner

19:31 11 Jan 23

I moved in out of state about a month ago and was trying to find a pharmacy near me. Tidewater really is the nicest group of people. They were so attentive and genuinely wanted to help. They’re the best

Matt Marshall

17:11 22 Jun 22

Best pharmacy in town

Nicole Schleier

18:46 22 Apr 22

Sam Stafford III

21:13 15 Apr 22

I was given excellent service and received my immunization professionally and right on time. Tidelands pharmacy sets the gold standard for service and professional treatment.

Mick Horwath

21:47 13 Apr 22

Tom Iafrate

17:11 13 Apr 22

This was the first covid shot that didn't hurt. The others were not at Tidewater.Also, Cindy was very helpful, helping my wife with her compression wraps which weren't fitting well. She really went the extra mile.

Joseph Wyly

15:42 10 Apr 22

Easy scheduled appointment for BoosterGreat staff very friendly and accommodating

William Allen

21:04 07 Apr 22

Gil Little

20:06 06 Apr 22

Very easy to schedule a vaccine appointment on the web site, minimal paper work(1 page), and they are expecting you on your designated scheduled time. Appreciate the professional as well as personable pharmacy staff.Thanks! G L

Patricia Schwarz

16:09 02 Apr 22

Tidewater Pharmacy is absolutely amazing. They answer any and all my questions and provide wonderful customer service in a calm and professional environment.

Russell Read

20:19 01 Apr 22

Warm & friendly people

Bruce Boggs

13:29 01 Apr 22

All the staff at Tidewater Pharmacy are knowledgable professionals and pleasant to work with!

Jackie Thompson

19:50 16 Mar 22

Very nice experience

Patricia H.

17:41 15 Mar 22

Tidewater has been filling my compounded prescription by mail for several months. Everyone I speak to on the phone is pleasant and courteous and my script always arrives promptly. Very thankful to have found this business!

Terry Pifalo

21:16 04 Feb 22

Ron Carpenter

01:33 14 Jan 22

Mike Wilkinson

22:21 13 Jan 22

Sam Hutto

20:24 12 Jan 22

Meredith Griffin

19:29 06 Jan 22

Staff was friendly and prompt to help. My kids were there for their second covid vaccine and they made them feel very comfortable. We were in and out in no time!

Laura Kennedy

20:40 05 Jan 22

Elizabeth Mitchum

19:26 30 Dec 21

Julie Hussey

23:26 21 Dec 21

Meagan Burns

19:47 21 Dec 21

Clean store and friendly staff! Scheduling and receiving my vaccine booster here was a breeze!

Karen Clements

18:17 20 Dec 21

Les K

00:25 17 Dec 21

The person giving the vaccines was very good. She was calm, friendly & warm. I barely even felt it.And no side effects so far

Ryan Chesley

21:04 15 Dec 21

Andrew Countryman

00:37 15 Dec 21

Susan Batla

23:22 10 Dec 21

Kelly Murphy

21:19 09 Dec 21

Susie Vahala

22:50 03 Dec 21

Steve Moore

22:47 03 Dec 21

Elizabeth McFadden

18:16 03 Dec 21

This pharmacy and the entire staff are a sheer blessing. Highly recommend switching from a big box to this store. It’s a gem !!

Cassidy Rose

00:02 03 Dec 21

Jennifer Pease Holland

18:07 11 Oct 21

My entire experience from A to Z was stellar.Every pharmacist and employee I encountered was beyond friendly, knowledgeable, and extremely professional….all while making me feel like I was the only one there. Getting the Covid vaccine and deciding which one to receive was not easy for me. I have an underlying condition. The staff at Tidewater could not have been nicer, and so thankful I chose to go there! I would recommend Tidewater to ANYONE, regardless of your pharmacy needs!

Ashleigh Messervy

13:25 09 Sep 21

Literally the best in town BY FAR! They are such amazing people who made me feel like family… Let’s just say when you feel comfortable enough to call the pharmacy and talk to any member of their staff or text via the app, that is a comfort I needed and thought I would never have this day and age!

Martins Peter Claver

10:41 09 Sep 21

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LorriAnn Seaboldt

00:44 18 Apr 20

Absolutely the best pharmacy around. I’ve tried a few but that search stopped when I found Tidewater. Friendliest staff, every one who works here! And you’re not a number, but a valued person. They remember me each time, always a smile. Knowledgeable staff also, and willing to take the time to answer your every question. Love Tidewater!

Jan Nelson

12:41 06 Apr 20

Everyone is so friendly and very helpful ! Never a wait and they take time to answer questions about your medications. The store has many other great products as well . My Favorite pharmacy! So thankful I found them!!

Mark Scharwenka

02:34 21 Jun 19

Best pharmacy with the friendliest, professional staff in all of Mount Pleasant... possibly all of Charleston. Great prices, great service, all the perks of the national chains without any of the national chain nonsense. It's nice when you walk into a store and he staff not only know your name but they take the time to strike up a conversation with you as a person rather than a order being filled.

Aaron Taylor

17:03 17 Jun 19

Was visiting the area and had to visit the urgent care for some antibiotics for a child. When I brought the rx into the pharmacy, they saw what it was for and took care of me quickly. Don came over and explained proper dosing and storage of the medication. Very friendly and helpful folks.

Shonda Baggett

17:01 05 May 19

I began using Tidewater Pharmacy a couple/few months ago for a compounded medication. I have yet to visit the store in person since I live on Bonneau Beach and work in Moncks Corner; my contact has been via email, phone and mail, and they have been WONDERFUL! Meg D. is who I normally contact, simply because she happened to answer the phone the first time I called, and she was SO HELPFUL and PLEASANT to deal with, that I seek her out when I contact them. She is the epitome of what customer service SHOULD BE in every industry! So, THANK YOU, MEG!

Rebecca Whitman Henderson

20:13 29 Nov 18

Friendliest staff! Very quick to fill scripts. They deliver to my husband’s office. They do everything possible to please their client. They are so much better than any pharmacy I’ve ever been to.

Jimmy Edmonds

14:22 07 Jun 18

Although we don't agree with some of the things going on there, at least you show the courtesy and respect by replying back to our comments. Hats off to you for that.

Cheryl Hutin

17:29 29 Mar 18

Faith Murray

01:42 28 Mar 18

Katy Burt

18:41 13 Feb 18

Tidewater is without a doubt the nicest pharmacy with the nicest staff I have ever visited. Their customer service is phenomenal and they are worth the drive from my home in West Ashley. I highly recommend them and never thought I could get away from chains. Thank you thank you!

Missy Livingston Farkouh

01:43 21 Sep 17

Jennifer PK

02:03 06 Aug 17

Amazing! My 4 year old broke his arm and they had the medicine ready with in 10 minutes ...10 � stars �

Angie Kelley McMahan

14:49 29 Jun 17

I have never walked into this pharmacy, or even ended a phone call with them, where I wasn't left very impressed and appreciative of how warm and friendly, each of them are. They are simply pleasant. This is a big deal to me! Thank you Tidewater!

Amy Davis Hammett

23:26 07 Feb 17

I've just begun being a customer (out of town customer, that is) and I have been so impressed with the service and overall competency and care they have provided. You've already earned my respect and trust! Thanks so much!

Kerry O'Malley Marhefka

01:07 01 Feb 17

I am so happy we switched to Tidewater Pharmacy! The level of service and caring here rarely exists anywhere in the healthcare field today.

Barclay McFadden

17:09 09 Nov 15

Exactly like the website says, Tidewater Pharmacy is clean, fast, modern, awesome. What is shocking is how superior the services are compared to the traditional chains across pricing, insurance, customer service, and fulfillment time. Excellent work, I hope they open more!

Marshall Kearney

02:13 17 Sep 15

I had a few needs when I went in. The staff was able to point me in the right direction. The prices were fair, slightly less than other pharmacies I have been to. The place was clean, well-organized and better appointed than I had expected. I would recommend this new pharmacy for simple OTC needs or complex pharmaceuticals.

Leigh Ann Garrett

19:56 02 Sep 15

Amazing customer service with a very small town feel approach. Highly recommend for rx's, compounding or fast OTC needs - they have a lot in store.

Laverne Stovall

20:17 04 Aug 15

An excellent pharmacy, with experienced and friendly faces to help you with all your medical needs . A refreshing change !

Alison Diviaio

18:18 23 Jun 15

Trish Ladson

21:04 10 Jun 15