Testimonials

Customer Testimonials

It’s our mission to treat all of our customers like family…and it shows!  Here are some of the kind words and stellar feedback Tidewater Pharmacy has received from our valued customers over the years.

Busines For-Pages
Busines For-Pages
15:54 18 Jan 24
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Stephanie Shuler
Stephanie Shuler
21:38 28 Dec 23
This Pharmacy, and Crew, by far exceed any expectations I could ever even ask for. I live outside of Mt. Pleasant, so I need mail order. My Physician in my area partners with Tidewater, that's how I became a customer. WHAT A PURE BLESSING! I have never had such EASE and EFFICIENCY from ANY Pharmacy EVER!! I thank them so much every time. I usually speak with Sheryl, and I couldn't ask for anyone more pleasant & easy to deal with. I can't say enough how wonderful Tidewater is, and considering having other scripts transferred from my area to there due to the ease of refilling, ability to use their mail order, efficient & friendly communication, amazing products, equaling superior peace of mind on my end! Thank you so much Tidewater!
Tracy MacKellar
Tracy MacKellar
00:25 08 Dec 23
I am responding to Mary Darlington's "Negative Review". What she fails to explain is that prior to walking into the Pharmacy, she was in the parking lot flipping people the Birdie in front of small children (I witnessed the whole thing). The Owner only expressed his displeasure for your behavior in front of the children. I would expect that if you were so concerned for your child's health and wellbeing that you would set a better example in front of children. It sounds very much to me that you are just another entitled Mount Pleasant Mom who didn't get her way. Publix sounds like a better place for you anyway.
Brittany Gooding
Brittany Gooding
16:56 29 Nov 23
At Tidewater, I am more than “just a number” and because of that, I know I get excellent service and compassion. In addition to getting my medications filled, Chad and the other pharmacists always ask how I am doing and care about my wellbeing. I am so grateful for their care and help!
Ida Fressilli
Ida Fressilli
17:46 25 Nov 23
The staff is amazing. Great about answering your questions. Patience of Job. Friendly. Plus a nice selection of gifts.
Sean Lowery
Sean Lowery
16:32 14 Nov 23
Best Pharmacy!!
Dana Burgan
Dana Burgan
15:07 28 Jul 23
Tidewater Pharmacy is a working mother's dream. Not only is the staff professional and friendly, but the delivery service is a game changer. We've been using Tidewater for several years, and I've yet to have anything but a Five-Star interactions with them. It is nice to be treated as a respected client not a number in the line.
Glenn Cuba
Glenn Cuba
15:02 27 May 23
Everyone I have had the privilege of speaking with at Tidewater has been pleasant, friendly and professional. Cheryl and others have gone above and beyond with their passion for the best customer service that I have seen in many years. I wish I could give them a raise.THANK YOU!!!
Christina Chase
Christina Chase
22:34 20 Feb 23
Reviewing the amazing folks at this pharmacy because they have really gone the extra mile to help our family during particular rough times during flu season, AND BEYOND. I have interacted with pretty much every single staff member and they are all so wonderful. Cheryl, Heidi, Don, Valerie, Chad, Mariella, Wanda, I know I’m forgetting someone. Such a phenomenal staff with great hearts and a genuine dedication to this community. Selfishly want them all to myself but everyone really needs to know about this pharmacy. Love, the Chase family
Cathleen Thomas
Cathleen Thomas
03:31 07 Feb 23
Places like this make me want to support small & local forever! Tidewater is exactly the kind of place I am looking for when it comes to any of my needs in the local area. It has a warm, welcoming staff, that is always courteous to everyone. They have a compounding lab to get you whatever you need to stay above the wellness line, plus many, many homeopathic and nutritional supplements, along with all of your common OTC meds. Their store also carries medical equipment like walkers, canes, scooters & crutches, they also have a really cute selection of "sundry" items, and island decor.Locally-owned stores offer a hometown touch and take the time to take care of each customer. While I had never had a prescription filled there before, I arrived with insurance information in hand, as bigger brands usually don't take the time to check on customers' insurance policies. Tidewater had taken the time to transfer my insurance information from my regular pharmacy and it took just minutes to check out. Thank you, Tidewater, for representing Southern hospitality at its finest!
Jeanne Everett
Jeanne Everett
15:01 26 Jan 23
The best of the best! We loved using them for a year with our fur baby! They sure did treat us professionally, kind, warm and worked with us to best take care of our fur baby so he could have alll his meds refilled and in a timely manner. Once even, we had to do a quick refill before a wedding trip out of town, and they worked with us to be able to give the medicine to our family member who was watching him. Just wonderful people! Highly recommend them to everyone all the time! Thank you!
Abbie Turner
Abbie Turner
19:31 11 Jan 23
I moved in out of state about a month ago and was trying to find a pharmacy near me. Tidewater really is the nicest group of people. They were so attentive and genuinely wanted to help. They’re the best
Matt Marshall
Matt Marshall
17:11 22 Jun 22
Best pharmacy in town
Nicole Schleier
Nicole Schleier
18:46 22 Apr 22
Sam Stafford III
Sam Stafford III
21:13 15 Apr 22
I was given excellent service and received my immunization professionally and right on time. Tidelands pharmacy sets the gold standard for service and professional treatment.
Mick Horwath
Mick Horwath
21:47 13 Apr 22
Tom Iafrate
Tom Iafrate
17:11 13 Apr 22
This was the first covid shot that didn't hurt. The others were not at Tidewater.Also, Cindy was very helpful, helping my wife with her compression wraps which weren't fitting well. She really went the extra mile.
Joseph Wyly
Joseph Wyly
15:42 10 Apr 22
Easy scheduled appointment for BoosterGreat staff very friendly and accommodating
William Allen
William Allen
21:04 07 Apr 22
Gil Little
Gil Little
20:06 06 Apr 22
Very easy to schedule a vaccine appointment on the web site, minimal paper work(1 page), and they are expecting you on your designated scheduled time. Appreciate the professional as well as personable pharmacy staff.Thanks! G L
Patricia Schwarz
Patricia Schwarz
16:09 02 Apr 22
Tidewater Pharmacy is absolutely amazing. They answer any and all my questions and provide wonderful customer service in a calm and professional environment.
Russell Read
Russell Read
20:19 01 Apr 22
Warm & friendly people
Bruce Boggs
Bruce Boggs
13:29 01 Apr 22
All the staff at Tidewater Pharmacy are knowledgable professionals and pleasant to work with!
Jackie Thompson
Jackie Thompson
19:50 16 Mar 22
Very nice experience
Patricia H.
Patricia H.
17:41 15 Mar 22
Tidewater has been filling my compounded prescription by mail for several months. Everyone I speak to on the phone is pleasant and courteous and my script always arrives promptly. Very thankful to have found this business!
Terry Pifalo
Terry Pifalo
21:16 04 Feb 22
Ron Carpenter
Ron Carpenter
01:33 14 Jan 22
Mike Wilkinson
Mike Wilkinson
22:21 13 Jan 22
Sam Hutto
Sam Hutto
20:24 12 Jan 22
Meredith Griffin
Meredith Griffin
19:29 06 Jan 22
Staff was friendly and prompt to help. My kids were there for their second covid vaccine and they made them feel very comfortable. We were in and out in no time!
Laura Kennedy
Laura Kennedy
20:40 05 Jan 22
Elizabeth Mitchum
Elizabeth Mitchum
19:26 30 Dec 21
Julie Hussey
Julie Hussey
23:26 21 Dec 21
Meagan Burns
Meagan Burns
19:47 21 Dec 21
Clean store and friendly staff! Scheduling and receiving my vaccine booster here was a breeze!
Karen Clements
Karen Clements
18:17 20 Dec 21
Les K
Les K
00:25 17 Dec 21
The person giving the vaccines was very good. She was calm, friendly & warm. I barely even felt it.And no side effects so far
Ryan Chesley
Ryan Chesley
21:04 15 Dec 21
Andrew Countryman
Andrew Countryman
00:37 15 Dec 21
Susan Batla
Susan Batla
23:22 10 Dec 21
Kelly Murphy
Kelly Murphy
21:19 09 Dec 21
Susie Vahala
Susie Vahala
22:50 03 Dec 21
Steve Moore
Steve Moore
22:47 03 Dec 21
Elizabeth McFadden
Elizabeth McFadden
18:16 03 Dec 21
This pharmacy and the entire staff are a sheer blessing. Highly recommend switching from a big box to this store. It’s a gem !!
Cassidy Rose
Cassidy Rose
00:02 03 Dec 21
Belinda Hulsey
Belinda Hulsey
21:36 02 Dec 21
Jennifer Pease Holland
Jennifer Pease Holland
18:07 11 Oct 21
My entire experience from A to Z was stellar.Every pharmacist and employee I encountered was beyond friendly, knowledgeable, and extremely professional….all while making me feel like I was the only one there. Getting the Covid vaccine and deciding which one to receive was not easy for me. I have an underlying condition. The staff at Tidewater could not have been nicer, and so thankful I chose to go there! I would recommend Tidewater to ANYONE, regardless of your pharmacy needs!
Ashleigh Messervy
Ashleigh Messervy
13:25 09 Sep 21
Literally the best in town BY FAR! They are such amazing people who made me feel like family… Let’s just say when you feel comfortable enough to call the pharmacy and talk to any member of their staff or text via the app, that is a comfort I needed and thought I would never have this day and age!
Martins Peter Claver
Martins Peter Claver
10:41 09 Sep 21
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LorriAnn Seaboldt
LorriAnn Seaboldt
00:44 18 Apr 20
Absolutely the best pharmacy around. I’ve tried a few but that search stopped when I found Tidewater. Friendliest staff, every one who works here! And you’re not a number, but a valued person. They remember me each time, always a smile. Knowledgeable staff also, and willing to take the time to answer your every question. Love Tidewater!
Jan Nelson
Jan Nelson
12:41 06 Apr 20
Everyone is so friendly and very helpful ! Never a wait and they take time to answer questions about your medications. The store has many other great products as well . My Favorite pharmacy! So thankful I found them!!
Mark Scharwenka
Mark Scharwenka
02:34 21 Jun 19
Best pharmacy with the friendliest, professional staff in all of Mount Pleasant... possibly all of Charleston. Great prices, great service, all the perks of the national chains without any of the national chain nonsense. It's nice when you walk into a store and he staff not only know your name but they take the time to strike up a conversation with you as a person rather than a order being filled.
Aaron Taylor
Aaron Taylor
17:03 17 Jun 19
Was visiting the area and had to visit the urgent care for some antibiotics for a child. When I brought the rx into the pharmacy, they saw what it was for and took care of me quickly. Don came over and explained proper dosing and storage of the medication. Very friendly and helpful folks.
Shonda Baggett
Shonda Baggett
17:01 05 May 19
I began using Tidewater Pharmacy a couple/few months ago for a compounded medication. I have yet to visit the store in person since I live on Bonneau Beach and work in Moncks Corner; my contact has been via email, phone and mail, and they have been WONDERFUL! Meg D. is who I normally contact, simply because she happened to answer the phone the first time I called, and she was SO HELPFUL and PLEASANT to deal with, that I seek her out when I contact them. She is the epitome of what customer service SHOULD BE in every industry! So, THANK YOU, MEG!
Rebecca Whitman Henderson
Rebecca Whitman Henderson
20:13 29 Nov 18
Friendliest staff! Very quick to fill scripts. They deliver to my husband’s office. They do everything possible to please their client. They are so much better than any pharmacy I’ve ever been to.
Jimmy Edmonds
Jimmy Edmonds
14:22 07 Jun 18
Although we don't agree with some of the things going on there, at least you show the courtesy and respect by replying back to our comments. Hats off to you for that.
Cheryl Hutin
Cheryl Hutin
17:29 29 Mar 18
Faith Murray
Faith Murray
01:42 28 Mar 18
Katy Burt
Katy Burt
18:41 13 Feb 18
Tidewater is without a doubt the nicest pharmacy with the nicest staff I have ever visited. Their customer service is phenomenal and they are worth the drive from my home in West Ashley. I highly recommend them and never thought I could get away from chains. Thank you thank you!
Missy Livingston Farkouh
Missy Livingston Farkouh
01:43 21 Sep 17
Jennifer PK
Jennifer PK
02:03 06 Aug 17
Amazing! My 4 year old broke his arm and they had the medicine ready with in 10 minutes ...10 � stars �
Angie Kelley McMahan
Angie Kelley McMahan
14:49 29 Jun 17
I have never walked into this pharmacy, or even ended a phone call with them, where I wasn't left very impressed and appreciative of how warm and friendly, each of them are. They are simply pleasant. This is a big deal to me! Thank you Tidewater!
Amy Davis Hammett
Amy Davis Hammett
23:26 07 Feb 17
I've just begun being a customer (out of town customer, that is) and I have been so impressed with the service and overall competency and care they have provided. You've already earned my respect and trust! Thanks so much!
Kerry O'Malley Marhefka
Kerry O'Malley Marhefka
01:07 01 Feb 17
I am so happy we switched to Tidewater Pharmacy! The level of service and caring here rarely exists anywhere in the healthcare field today.
Barclay McFadden
Barclay McFadden
17:09 09 Nov 15
Exactly like the website says, Tidewater Pharmacy is clean, fast, modern, awesome. What is shocking is how superior the services are compared to the traditional chains across pricing, insurance, customer service, and fulfillment time. Excellent work, I hope they open more!
Marshall Kearney
Marshall Kearney
02:13 17 Sep 15
I had a few needs when I went in. The staff was able to point me in the right direction. The prices were fair, slightly less than other pharmacies I have been to. The place was clean, well-organized and better appointed than I had expected. I would recommend this new pharmacy for simple OTC needs or complex pharmaceuticals.
Leigh Ann Garrett
Leigh Ann Garrett
19:56 02 Sep 15
Amazing customer service with a very small town feel approach. Highly recommend for rx's, compounding or fast OTC needs - they have a lot in store.
Laverne Stovall
Laverne Stovall
20:17 04 Aug 15
An excellent pharmacy, with experienced and friendly faces to help you with all your medical needs . A refreshing change !
Alison Diviaio
Alison Diviaio
18:18 23 Jun 15
Trish Ladson
Trish Ladson
21:04 10 Jun 15

Stop by today and see the Tidewater difference for yourself!

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