Customer Testimonials

It’s our mission to treat all of our customers like family…and it shows!  Here are some of the kind words and stellar feedback Tidewater Pharmacy has received from our valued customers over the years.

Charles Darwin
Charles Darwin
19:20 11 Oct 19
Wonderful staff. Very friendly, welcoming, and helpful!
Kyle Carey
Kyle Carey
16:20 03 Sep 19
I never review, but Tidewater Pharmacy was amazing! Due to Hurricane Dorian, a lot of CVS and Walgreens had already closed and I desperately needed to get a prescription filled. They told me to come on in and it would only take 10 minutes. The staff was so nice, they were going above and beyond for everyone in the pharmacy. Somethings they were sold out of and they were nice enough to call other pharmacies and see if they were open.
Mark Scharwenka
Mark Scharwenka
02:34 21 Jun 19
Best pharmacy with the friendliest, professional staff in all of Mount Pleasant... possibly all of Charleston. Great prices, great service, all the perks of the national chains without any of the national chain nonsense. It's nice when you walk into a store and he staff not only know your name but they take the time to strike up a conversation with you as a person rather than a order being filled.
Aaron Taylor
Aaron Taylor
17:03 17 Jun 19
Was visiting the area and had to visit the urgent care for some antibiotics for a child. When I brought the rx into the pharmacy, they saw what it was for and took care of me quickly. Don came over and explained proper dosing and storage of the medication. Very friendly and helpful folks.
Shonda Baggett
Shonda Baggett
17:01 05 May 19
I began using Tidewater Pharmacy a couple/few months ago for a compounded medication. I have yet to visit the store in person since I live on Bonneau Beach and work in Moncks Corner; my contact has been via email, phone and mail, and they have been WONDERFUL! Meg D. is who I normally contact, simply because she happened to answer the phone the first time I called, and she was SO HELPFUL and PLEASANT to deal with, that I seek her out when I contact them. She is the epitome of what customer service SHOULD BE in every industry! So, THANK YOU, MEG!
Kaity Wiljanen
Kaity Wiljanen
23:47 29 Apr 19
The entire staff at this pharmacy goes out of its way to ensure that they not only provide the best service, but also take into account personal situations and work to alleviate potential roadblocks before they become an issue. I am so thankful to have found them and grateful for their commitment to excellence.
Lorcan Lucey
Lorcan Lucey
20:55 25 Feb 19
Simply the best. Personalized service......so much better than big box stores.
William Dungan
William Dungan
22:48 22 Feb 19
I cannot say enough great things about this Pharmacy. They answer the phone right away, and are eager to answer any questions that I may have. Meg has been especially helpful with a new Rx that my doctor gave me. Wonderful!
Jonny H
Jonny H
13:49 17 Jan 19
Excellent and caring, compared to the big box stores where they treat as a non-person this staff really cares about their work and their patients!!
Rebecca Whitman Henderson
Rebecca Whitman Henderson
20:13 29 Nov 18
Friendliest staff! Very quick to fill scripts. They deliver to my husband’s office. They do everything possible to please their client. They are so much better than any pharmacy I’ve ever been to.
Kim Baker
Kim Baker
14:03 13 Sep 18
It is the day before Hurricane Florence is supposed to hit and needed a hard to fill prescription. Had called another Pharmacy and they brushed me off, but then he recommended Tidewater to me and that was the best thing he had done. I walked in and was greeted immediately and made to feel like they really cared. They told me all about the medication and how to dispense it. I will definitely go back. Thanks guys you are a life saver!
Corine Taninies
Corine Taninies
17:27 12 Sep 18
Best pharmacy around with the most caring and personalable staff!!
Bridget Givens
Bridget Givens
11:32 10 Sep 18
Angie McMahan
Angie McMahan
14:48 29 Aug 18
I cannot say enough about this pharmacy and how wonderful they are. whether I'm actually in the store, or talking to them on the phone, they are always friendly, knowledgeable and helpful. Every single time. I've never had an unpleasant experience with them. They just might be the Chick fil a of pharmacies. Well done guys!Especially Jen. You saved me today. 💜
Robert Cherry
Robert Cherry
14:51 13 Aug 18
Jimmy Edmonds
Jimmy Edmonds
14:22 07 Jun 18
Although we don't agree with some of the things going on there, at least you show the courtesy and respect by replying back to our comments. Hats off to you for that.
Dana Price
Dana Price
17:26 06 Jun 18
Cheryl Hutin
Cheryl Hutin
17:29 29 Mar 18
Faith Murray
Faith Murray
01:42 28 Mar 18
Katy Burt
Katy Burt
18:41 13 Feb 18
Tidewater is without a doubt the nicest pharmacy with the nicest staff I have ever visited. Their customer service is phenomenal and they are worth the drive from my home in West Ashley. I highly recommend them and never thought I could get away from chains. Thank you thank you!
Christopher Davis
Christopher Davis
14:47 12 Oct 17
There is not a pharmacy in this area or any place I have lived that will be as honest, friendly and caring for your well being as any place else. If you are going to any of the box chains you are doing a disservice to yourself.
John Mitchell
John Mitchell
00:26 03 Oct 17
Great friendly and professional team, I have been doing business with this business for over a year
Missy Livingston Farkouh
Missy Livingston Farkouh
01:43 21 Sep 17
Rachel Clayton
Rachel Clayton
19:56 05 Sep 17
Excellent customer service, lovely people. Just a very nice experience going to the pharmacy. They got my prescription at just as good a price as anywhere else, and I think it may have been less expensive but I don't remember exactly. Either way, I don't dread a pharmacy visit anymore. P.s. I just called to ask if they have flue shot... They do! Yay.
Jennifer PK
Jennifer PK
02:03 06 Aug 17
Amazing! My 4 year old broke his arm and they had the medicine ready with in 10 minutes ...10 � stars �
Dave Morgan
Dave Morgan
21:07 24 Feb 17
Amy Davis Hammett
Amy Davis Hammett
23:26 07 Feb 17
I've just begun being a customer (out of town customer, that is) and I have been so impressed with the service and overall competency and care they have provided. You've already earned my respect and trust! Thanks so much!
Kerry O'Malley Marhefka
Kerry O'Malley Marhefka
01:07 01 Feb 17
I am so happy we switched to Tidewater Pharmacy! The level of service and caring here rarely exists anywhere in the healthcare field today.
ayishia p
ayishia p
14:18 26 Jan 17
Excellent impression soon as you walk in. Very bright and clean! The employees/service was absolutely phenomenal!
Amy Darby
Amy Darby
00:56 16 Jan 17
Chad Vincent
Chad Vincent
19:43 17 Dec 16
Outstanding customer service. Went out of his way to make things right.
Judy Wilson
Judy Wilson
16:29 14 Dec 16
No one could take me from Costco - even though I live in MP - I would drive to West Ashley just because they are and always have been the best - til now - Don & Chad @ Tidewater have surpassed any and all previous experiences - Costco is the best - Tidewater is the bestest (and, I'm truly an English buff!)! They earned my business early in 2016 - I can honestly say my experience with them continues to be contistently and continually beyond pleasant....
Teresa Elkins-Rydelek
Teresa Elkins-Rydelek
03:39 14 Nov 16
Lesley Rathbun
Lesley Rathbun
14:27 30 Aug 16
LOVE Tidewater! They are friendly, professional and go out of their way to make your pharmacy needs as easy as possible.
Marshall Taft
Marshall Taft
13:07 03 Jun 16
We LOVE Tidewater Pharmacy! Chad and Don are both fantastic. Chad knows us by name and knows our 6 month old. He gives great advice, and we honestly look forward to our weekly trips to the pharmacy. So great to work with a small local pharmacy as opposed to the larger stores. Can't say enough great things about this place!
Chad Straughan
Chad Straughan
02:53 01 Feb 16
Barclay McFadden
Barclay McFadden
17:09 09 Nov 15
Exactly like the website says, Tidewater Pharmacy is clean, fast, modern, awesome. What is shocking is how superior the services are compared to the traditional chains across pricing, insurance, customer service, and fulfillment time. Excellent work, I hope they open more!
Barclay McFadden
Barclay McFadden
17:09 09 Nov 15
Exactly like the website says, Tidewater Pharmacy is clean, fast, modern, awesome. What is shocking is how superior the services are compared to the traditional chains across pricing, insurance, customer service, and fulfillment time. Excellent work, I hope they open more!
Marshall Kearney
Marshall Kearney
02:13 17 Sep 15
I had a few needs when I went in. The staff was able to point me in the right direction. The prices were fair, slightly less than other pharmacies I have been to. The place was clean, well-organized and better appointed than I had expected. I would recommend this new pharmacy for simple OTC needs or complex pharmaceuticals.
Leigh Ann Garrett
Leigh Ann Garrett
19:56 02 Sep 15
Amazing customer service with a very small town feel approach. Highly recommend for rx's, compounding or fast OTC needs - they have a lot in store.
Laverne Stovall
Laverne Stovall
20:17 04 Aug 15
An excellent pharmacy, with experienced and friendly faces to help you with all your medical needs . A refreshing change !
Alison Diviaio
Alison Diviaio
18:18 23 Jun 15
Trish Ladson
Trish Ladson
21:04 10 Jun 15
Tracy Mackellar
Tracy Mackellar
15:01 10 Jun 15

Stop by today and see the Tidewater difference for yourself!

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