Frequently Asked Questions
Please don’t hesitate to call us at 843-375-6310 or stop by the pharmacy if you have questions.
Helping our patients is the best part of our day and we look forward to seeing you.
How do I transfer my prescriptions to Tidewater?
Please click here for the simple instructions on how to transfer your prescriptions to us. It’s fast and easy.
How do your prices compare with larger pharmacies?
If you have insurance, your co-pays will be exactly the same at Tidewater as with any chain pharmacy (but you’ll get better service too). If you don’t have insurance, our pharmacists have the ability to adjust your medication pricing, which pharmacists at chain pharmacies can’t do. This makes us competitive and in some cases even less expensive than chain pharmacies.
Do you offer online or mobile refills?
Yes, we offer both! We want to make sure getting your prescriptions is fast and convenient. Click here to get refills online and click here for instructions on how to download and use our mobile app.
Can you deliver my prescriptions to me?
Can you provide vaccinations?
Yes, all of our pharmacists are certified in vaccination administration. Click here for more information.
Why is Tidewater better than the pharmacy I'm using now?
We’re so glad you asked. Click here for reasons why you should come to Tidewater. We look forward to earning your trust.
What insurance do you take?
We take all insurance providers.
What is compounding?
Compounding is the creation of a particular pharmaceutical products to fit the unique need of a patient. We can create custom medicines for you and this is what sets us apart from most pharmacies. Click here to learn more.
Do you carry regular cough and cold medicines?
Yes, we are a full-service retail pharmacy. We carry a full supply of over-the-counter medications.
What kind of medical equipment do you carry?
We carry all common durable medical equipment including full lines of diabetes supplies, custom orthotics, and wheelchairs. If we don’t carry the products you need, we can place custom orders for you. Click here to learn more.